When a lawn company accidentally shattered a family’s sliding glass door, it hired someone to fix it right away. But when months went by and still no door, the family called Help Me Howard with Brandon Beyer.<\/p>\n
For six months, this is how a Coral Springs couple has covered their patio door. With hurricane shutters and a plastic tarp, after a weed eater flung a rock and shattered it.<\/p>\n
Robin: “It sounded like crashing, it was crashing all through my kitchen and I have a dog who was petrified.”<\/p>\n
Robin says shards of glass were everywhere, inside and outside of the house.<\/p>\n
Robin: “My husband and I went out and we saw the whole back door shattered all glass, all over the patio, all over my kitchen.”<\/p>\n
Thankfully no one was injured, but they now had no patio door.<\/p>\n
Robin: “I can’t even look outside my back window, I can’t look outside my back window at all because all it is is a tarp.”<\/p>\n
And bugs were starting to come in.<\/p>\n
Robin: “And it’s probably coming from the outside in the inside.”<\/p>\n
The lawn company offered to replace the door and even hired someone to do it, but that guy never showed up.<\/p>\n
Robin: “Now it’s almost three months and it hasn’t gotten done yet.”<\/p>\n
Howard, accidents happen, but that’s a long time for a routine repair.<\/p>\n
Howard: “Because the lawn company was negligent and caused the damage to the door, they are responsible. And legally three months is too long. It needs to be fixed immediately.”<\/p>\n
Since the lawn company had already paid someone to fix the door – we started there. We called\u2026and we called. Another three months went by, but finally, he did the job he’d been paid hundreds of dollars to do.<\/p>\n
Robin’s Husband: “I’m satisfied with it, I don’t know if Robin is but I am.”<\/p>\n
Brandon Beyer: “At least it’s better than the tarp you had when we were here last time.”<\/p>\n
Robin’s Husband: “Yeah the tarp is over there I just took it down.”<\/p>\n
After months in the dark, sunlight is finally shining into Robin’s kitchen once again.<\/p>\n
Robin: “I can look outside and see something. I’m so glad for you – thank you.”<\/p>\n
Howard says if you can afford it, hire someone to fix the door yourself, and then the company has to pay you back. That might speed things along.<\/p>\n
Hey, got a problem? Need a hand? Here’s how to find us below!<\/p>\n
It’s Help Me Howard, I’m Brandon Beyer 7News.<\/p>\n
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<\/strong>Email: helpmehoward@wsvn.com
Reporter: Brandon Beyer at bbeyer@wsvn.com
Miami-Dade: 305-953-WSVN
Broward: 954-761-WSVN<\/p>\n